Privacy Policy

We appreciate & value the trust you place on us. That’s why we insist on the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

This privacy policy makes you able to understand what information we may collect from you when you visit elorabd.com. and its subpages. It also clarifies how we use such information and the choices you have with respect to our use of this information.

What information we collect

When you visit elorabd.com. and its subpages, place an order, make a purchase, contact us or participate in any activities we conduct, we collect your identifiable information, (such as name, email address, phone number, etc.). We also maintain records of your history and interests to improve your shopping experience.

Also, we collect

• Payment services use your credit card number, your name and surname to verify and process your payments for our products
• Our backend processing team and stock keepers use the data of your order contents to assemble the necessary package for you
• Courier services use your first name, last name, and physical address to arrange the product delivery for you
• Mass mailing services use your email address to send you emails (if you have subscribed for them)

How we use information we collect

We use your identifiable information to help us learn more about your shopping preferences and to provide you with the best possible products and services. In this regard, we may share your identifiable information with third parties that provide us with support services or help us promote ELORA products and services. Third parties are contractually prohibited from using your identifiable information in any manner other than helping ELORA. We may share your personal information if necessary to comply with laws, government requests or to protect the rights of ELORA.

We may use your identifiable information to send periodic emails/SMS to provide you with information and updates regarding ELORA new arrivals, campaigns, and any other activities. However, if you prefer to no longer receive ELORA emails, you can unsubscribe following the instructions at the bottom of each of our emails.

Usage of "cookies"

We use "cookie" technology that allows our elorabd.com to recognize your browser, distinguish you from other customers, and enhance and personalize your online shopping experience. Cookies help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can improve our website design, products, services and campaigns. In this case also, third parties are contractually prohibited from using your information of browsing history and product interest in any manner other than helping ELORA.

If you prefer, you can change the settings on your browser to prevent cookies being stored. This may, however, may prevent you from taking full advantage of elorabd.com.

Third-party links

elorabd.com may contain links to/from the websites of our parent brand, sister brands, partners, social media sites, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Please check their policies before you submit any personal data on their websites.

Queries

For any concerns regarding this policy you can contact us via email at [email protected]